Infinity CIS helps the Town of Gilbert, AZ modernize their utility
Gilbert is committed to becoming the City of the Future. Investing in new technology like Infinity CIS is one way to help us get there. Infinity CIS will allow our customer service team to communicate electronically with various departments within the Town and send service orders to field staff in real time. Most importantly, this new system will help us better serve the residents of Gilbert…
City of Boca Raton, FL, Looks to CIS Infinity for Modern, Reliable Customer Information System
“Along with the extensive core functionality and best practices inherent in Infinity CIS that utilities, looking for a modern upgrade to their current CIS, have consistently turned to, our system is the one utilities select time and time again because it is proven and reliable and they know it will be up and running 24/7/365.”
How Advanced Rapidly Transitioned Five Utilities to CIS Infinity
When presented with a challenge, our Professional Services team is able to roll up their sleeves and get the job done. No matter the conditions we are able to come up with timely, relevant and helpful solutions to meet utilities’ needs.
Further, we were excited to take on this opportunity as it was a chance to further highlight and demonstrate how flexible and easily configurable Infinity CIS…
How Advanced Completed Two Successful Remote Go Lives
Our staff are comprised of problem solvers who are dedicated to the success of our customers when it comes to customer information and utility billing management. We have been successful in being agile enough to adapt to current conditions and our implementation methodology is designed to flex for any situation.
CIS Infinity. It’s Time for Something New.
As a trusted and vital member of the community, utilities can’t afford to take a chance on an unproven customer information and utility billing system. Infinity CIS has an extensive track record of working seamlessly as part of a utility’s operations to support them in providing service in a reliable, safe and efficient manner while also maintaining excellence as a customer focused organization.
CIS Infinity in the Cloud
Increasingly more and more utilities are moving their IT operations to the cloud. We can understand why as there are many benefits to taking advantage of this deployment model.
City of Missoula, MT, Successfully Completes CIS Infinity Version Upgrade
Advanced was with us every step of the way from start to finish. Every role, be it our project manager, technical consultant, or product trainer was attentive to our process and invested in our success. We started our upgrade process from a position that had lost significant institutional knowledge of the working parts of many of our daily processes within our CIS. Advanced helped us rediscover…
Remote Payment Solutions to Support You & Your Customers
Just wanted to send a quick note to say we understand you’re probably trying to figure out and put into place plans for dealing with the unprecedented situation we’re all currently in.
We know that many of you have had to close your offices and that one area that utilities are concerned about is how to safely receive payments given the social distancing requirements that are now…
Advanced Focuses on People and Process with the City of Lawrence, KS.
Working with the Advanced Application Consultant was a true collaboration. He was extremely patient and we were dedicated to coming up with the best solutions to solve complex and unique problems to our situation.
