Advanced Utility Systems announces update to customer information system
For 25 years, Advanced has been part of the journey of small and large municipal utilities and cooperatives – helping them digital transform their customer information and billing management. During this journey, we have grown to be one of the largest billing software providers, making the lives of millions easier, better and smarter. As utilities have evolved, we have grown with them over time.
Infinity CIS to enhance customer experience at San Gabriel Valley Water Company, CA
In addition to improving and enhancing the internal and external customer service experience, Advanced believes it is important to support its customers beginning with the contract negotiations stage all the way through to the ongoing post live support phase.
City of McKinney, TX selects Infinity CIS as integral part of ERP Software System
Our solution is designed for a straightforward and uncomplicated implementation. It fits easily into your software ecosystem and as a result ensures a positive customer experience during the implementation. With the demands of running a utility we make sure our implementation is as hassle free as possible.
Advanced Utility Systems Completes 16 Successful Go-Lives
We really appreciated that Advanced did not outsource the implementation of Infinity CIS to a third party. The implementation was streamlined and straightforward because our dedicated team was comprised of experts when it came to Infinity CIS.
Infinity CIS helps the Town of Gilbert, AZ modernize their utility
Gilbert is committed to becoming the City of the Future. Investing in new technology like Infinity CIS is one way to help us get there. Infinity CIS will allow our customer service team to communicate electronically with various departments within the Town and send service orders to field staff in real time. Most importantly, this new system will help us better serve the residents of Gilbert…
City of Boca Raton, FL, Looks to CIS Infinity for Modern, Reliable Customer Information System
“Along with the extensive core functionality and best practices inherent in Infinity CIS that utilities, looking for a modern upgrade to their current CIS, have consistently turned to, our system is the one utilities select time and time again because it is proven and reliable and they know it will be up and running 24/7/365.”
How Advanced Rapidly Transitioned Five Utilities to CIS Infinity
When presented with a challenge, our Professional Services team is able to roll up their sleeves and get the job done. No matter the conditions we are able to come up with timely, relevant and helpful solutions to meet utilities’ needs.
Further, we were excited to take on this opportunity as it was a chance to further highlight and demonstrate how flexible and easily configurable Infinity CIS…
How Advanced Completed Two Successful Remote Go Lives
Our staff are comprised of problem solvers who are dedicated to the success of our customers when it comes to customer information and utility billing management. We have been successful in being agile enough to adapt to current conditions and our implementation methodology is designed to flex for any situation.
CIS Infinity. It’s Time for Something New.
As a trusted and vital member of the community, utilities can’t afford to take a chance on an unproven customer information and utility billing system. Infinity CIS has an extensive track record of working seamlessly as part of a utility’s operations to support them in providing service in a reliable, safe and efficient manner while also maintaining excellence as a customer focused organization.
