News

How Advanced rapidly transitioned five utilities to Infinity CIS

When presented with a challenge, our Professional Services team is able to roll up their sleeves and get the job done. No matter the conditions we are able to come up with timely, relevant and helpful solutions to meet utilities’ needs. Further, we were excited to take on this opportunity as it was a chance to further highlight and demonstrate how flexible and easily configurable Infinity CIS…

Infinity CIS. It’s time for something new.

As a trusted and vital member of the community, utilities can’t afford to take a chance on an unproven customer information and utility billing system. Infinity CIS has an extensive track record of working seamlessly as part of a utility’s operations to support them in providing service in a reliable, safe and efficient manner while also maintaining excellence as a customer focused organization.

City of Missoula, Montana Successfully Completes Infinity CIS Version Upgrade

Advanced was with us every step of the way from start to finish. Every role, be it our project manager, technical consultant, or product trainer was attentive to our process and invested in our success. We started our upgrade process from a position that had lost significant institutional knowledge of the working parts of many of our daily processes within our CIS. Advanced helped us rediscover…

Remote Payment Solutions to Support You & Your Customers

Just wanted to send a quick note to say we understand you’re probably trying to figure out and put into place plans for dealing with the unprecedented situation we’re all currently in. We know that many of you have had to close your offices and that one area that utilities are concerned about is how to safely receive payments given the social distancing requirements that are now…