Empowering Utilities to Serve Customers Better
May 4, 2022 – Phoenix — Today, Advanced Utility Systems, a Harris Computer company, launched its Infinity Customer Information System (CIS) Browser at the 46th CS Week Conference. It is a modern, cloud-based customer information and billing software platform that is a core component of transforming customer service and billing, customer experience, and field workforce management for utilities.
As utilities digitally transform their customer experience, the integration of Advanced’s CIS Infinity is meant to improve their customer service and engagement initiatives. It has unmatched functionality available to help utilities meet all their needs and more. With CIS Infinity, utilities can improve first-call resolution; access and provide timely information to customers; and support multiple working environments.
Additionally, Customers today are used to accessing key information at their fingertips instantaneously. The CIS Infinity platform supports utilities and empowers customers with the information they need, on their own terms. It also enables utilities to effectively locate, manage, automate, and optimize mobile field workers and their tasks, improving field management and the customer experience.
To learn more, please visit us at advancedutility.com or book a demo here.
Quotes:
“For 25 years, Advanced has been part of the journey of small and large municipal utilities and cooperatives – helping them digital transform their customer information and billing management. During this journey, we have grown to be one of the largest billing software providers, making the lives of millions easier, better and smarter. As utilities have evolved, we have grown with them over time.”
– Cameron Mahbubian
CTO for Harris Utilities
“With CIS Infinity we are taking the digital transformation into the cloud. Our innovative cloud solution integrates with existing systems seamlessly and in real-time, providing our clients access to information at anytime, anywhere on any device.”
EVP, Advanced Utility Systems
To see CIS Infinity in action at the CS Week Conference, contact our sales team at sales@advancedutility.com
