Infinity CIS. It’s time for something new.

As a trusted and vital member of the community, utilities can’t afford to take a chance on an unproven customer information and utility billing system. Infinity CIS has an extensive track record of working seamlessly as part of a utility’s operations to support them in providing service in a reliable, safe and efficient manner while also maintaining excellence as a customer focused organization.

Infinity CIS in the Cloud

Increasingly more and more utilities are moving their IT operations to the cloud. We can understand why as there are many benefits to taking advantage of this deployment model.

City of Missoula, Montana Successfully Completes Infinity CIS Version Upgrade

Advanced was with us every step of the way from start to finish. Every role, be it our project manager, technical consultant, or product trainer was attentive to our process and invested in our success. We started our upgrade process from a position that had lost significant institutional knowledge of the working parts of many of our daily processes within our CIS. Advanced helped us rediscover that knowledge and then some through training, a thorough inspection of our activities, and through comparison with other clients.

Remote Payment Solutions to Support You & Your Customers

Just wanted to send a quick note to say we understand you’re probably trying to figure out and put into place plans for dealing with the unprecedented situation we’re all currently in.

We know that many of you have had to close your offices and that one area that utilities are concerned about is how to safely receive payments given the social distancing requirements that are now in effect.

Vermont Gas Systems invests in Infinity CIS for efficient customer service through process improvement and technology

Advanced was a unanimous decision with the team. At every stage of the process they were able to answer all of our questions no matter the complexity. Their team took the time to understand our current and future needs, while keeping us informed of the changing technology landscape. Their product stood above others in terms of features and usability. Infinity CIS has the ability to integrate easily, and with their large number of installations we are confident this is the right solution for VGS. It was apparent from the early stages that Advanced builds relationships with their customers and we look forward to being partners for years to come.

Making sure our customers go-live on-time and on-budget with Infinity CIS

The implementation of a comprehensive customer information and utility billing solution involves uncertainty, complexity and a lot of change in a relatively short amount of time. We use every tool in our arsenal to mitigate and combat this. This includes a combination of relying on our Project Management Professional certified project managers to lead our projects, an award-winning implementation methodology and clear, consistent communication throughout the project.

Expanding our presence in California one utility at a time, and transforming the way they do business along the way

For nearly 20 years we’ve been building relationships with utility staff across California. We’ve earned their trust and business by taking the time to really understand each individual utility department’s specific concerns, business process needs and overall goals. With this in mind we’re able to configure our functionally rich software to provide solutions to any challenges our customers face. We also ensure that what we’ve put into place truly addresses each of our customer’s unique requirements.

The City of Loveland, CO selects Infinity Suite of Solutions

As part of a Citywide Information Technology (IT) strategic plan and modernization program, the City was interested in selecting and implementing a new CIS solution that would transform the way the City operates, provide enhanced services to customers, and adapt to the ever changing utility landscape.