Vermont Gas Systems invests in Infinity CIS for efficient customer service through process improvement and technology
June 13, 2019 | South Burlington, VT and Toronto, ON
Advanced was a unanimous decision with the team. At every stage of the process they were able to answer all of our questions no matter the complexity. Their team took the time to understand our current and future needs, while keeping us informed of the changing technology landscape. Their product stood above others in terms of features and usability. Infinity CIS has the ability to integrate easily, and with their large number of installations we are confident this is the right solution for VGS. It was apparent from the early stages that Advanced builds relationships with their customers and we look forward to being partners for years to come.
— Corey Johnson, Information Technology Manager, Vermont Gas Systems
- Customer Since: 2018
- Number of Accounts: 53,000
- Service: Natural Gas
Vermont Gas (VGS) serves residential, industrial and commercial customers in northwestern Vermont. The Company is committed to helping its customers reduce their carbon footprint through efficiency and their first-in-the-nation renewable natural gas program – and at the same time, provide families and businesses with the excellent customer service they have come to expect.
The Company is confident that they will be able to provide customers with an enhanced customer experience with Infinity CIS by introducing creative approaches to utility operations, questioning habit and using evidence to continually improve.
With Infinity CIS, VGS will allow employees at all levels to quickly, proactively, and efficiently identify and resolve customer problems by using intelligent, data-driven decision-making principles, process improvement and technology.
— Executive Vice President, Advanced Utility Systems
For additional information contact:
(888) 355-7772 x4
sales@advancedutility.com
For more information on Advanced and Infinity CIS ® please visit our website at advancedutility.com or contact us at advancedutility.com/contact
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris’ focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at Harriscomputer.com, or call 1-888-847-7747.
For more information on Advanced and Infinity CIS ® please contact us at
advancedutility.com/contact