News and Articles
5 Reasons AI Improves Customer Engagement
In today’s competitive market, customer engagement is more critical than ever. Businesses constantly seek innovative ways to connect with customers and provide exceptional experiences. One of the most effective tools…
How to Integrate the Latest CIS/UB Technology Trends into Your RFP
In the rapidly evolving Customer Information and Utility Billing (CIS/UB) systems landscape, staying ahead of the curve is crucial. Integrating the latest technology trends into your Request for Proposal (RFP)…
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Best Practices for Leveraging Personalized Video Software
In a world where digital interactions are the norm, capturing and maintaining customer attention is more challenging than ever. Personalized video software offers a powerful solution to this problem, enabling…
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How to Ensure a Seamless CIS Integration
For utilities and municipalities, seamless integration of Customer Information Systems (CIS) is no longer a luxury but a necessity. Imagine a system where billing, customer service, field operations, and compliance…
CIS Infinity V5 Upgrade Go-Lives by the Numbers
Why Utilities Are Choosing CIS Infinity V5 In 2025, Advanced Utility Systems is proud to celebrate a major milestone: 9 utilities have gone live with CIS Infinity V5, our most…
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How AI Is Revolutionizing Utility Customer Service
Imagine a world where your utility company anticipates your needs and provides seamless, personalized service at every touchpoint. This idea is no longer a distant dream but a reality, thanks…
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