You Don’t Want to Miss HCTC 2024!

advutility on June 25, 2024

The Advanced team had so much fun seeing you in Orlando, and this year, we have even more learning in store for you. Join us for the Harris Customer Training Conference (HCTC)  at the Marriot Marquis in historic and thriving Atlanta, GA, for a fantastic learning experience.

We’ll offer a pre-conference packed with in-depth learning and three knowledge-filled conference days, during which you will increase your technical know-how, learn to leverage best practices, and spend quality time with other Advanced users. You’ll also have an opportunity to explore our products and services that can maximize operational efficiencies, and you’re sure to have a wonderful time catching up with all things Advanced.

So what do you need to do next? Check out the pre-conference and full conference agendas below. Next, you’ll want to check and see if your team purchased tickets through your master service agreement. Your Account Manager can help you with that information. Finally, register for HCTC 2024 and get ready for four fantastic days of learning.

We can’t wait to see you at HCTC 2024!

HCTC 2024 Pre-Conference Agenda at a Glance

HCTC 2024 Pre-Conference Agenda

HCTC 2024 Conference Agenda At a Glance

HCTC 2024 AUS Conference Agenda
HCTC 2024 Full Conference Agenda

What You Need to Know About HCTC 2024

When: October 7-10, 2024

Pre-Conference Price: $795

Early Bird Admission: $1075 (ends 9/3)

Full Price Admission: $1500.00

Registration: Register Here

Sessions: To see Advanced sessions, select the Advanced category in filters

Hotel: $239/night

Location: Marriot Marquis, 265 Peachtree Center Ave NE, Atlanta, GA, 30303

Join Us for HCTC 2023

advutility on September 29, 2023

The Advanced team had so much fun seeing you in Las Vegas, and we can’t wait to spend time with you again. Join us for the Harris Customer Training Conference (HCTC)  at the Gaylord Palms Resort in sunny Orlando, FL, for a magical learning experience. 

Advanced Utility Systems announces update to customer information system

advutility on June 10, 2022

For 25 years, Advanced has been part of the journey of small and large municipal utilities and cooperatives – helping them digital transform their customer information and billing management. During this journey, we have grown to be one of the largest billing software providers, making the lives of millions easier, better and smarter. As utilities have evolved, we have grown with them over time.

Infinity CIS helps the Town of Gilbert, AZ modernize their utility

advutility on March 31, 2021

Gilbert is committed to becoming the City of the Future. Investing in new technology like Infinity CIS is one way to help us get there. Infinity CIS will allow our customer service team to communicate electronically with various departments within the Town and send service orders to field staff in real time. Most importantly, this new system will help us better serve the residents of Gilbert. Further, Infinity CIS has the flexibility we were looking for and will prepare us for moving to AMI functionality in the near future.

Advanced launches new Infinity Customer Engagement Portal

advutility on February 2, 2021

During our demonstrations of Infinity.Link Enterprise it was clear that considerable thought had been put into the customer experience beyond the traditional utility bill pay experience and that the solution would be a good fit for Loveland. We were aiming to make it easier to do business with the utility and allow customers to accomplish tasks as quickly and as easily as possible. Overall we wanted to increase the use of online tools like alerts, outage maps, and customer self-service to enable digitally engaged customers.