Webinar: Governing AI in Utilities
June 9 @ 2:00 pm - 3:00 pm
Governing AI in Utilities: From Risk Management to Responsible Adoption
Artificial intelligence is moving from experimentation into everyday utility operations. As that shift happens, governance is no longer just an IT concern. It is increasingly a leadership responsibility that involves executives and boards.
Utilities are being asked to move quickly with AI to improve efficiency, reliability, and customer service. At the same time, they must protect customer trust, system security, regulatory compliance, and operational control. Those priorities do not always move at the same pace.
In many organizations, technology adoption is outpacing policy. AI tools are often introduced before clear guardrails are in place. Once AI moves beyond limited pilots into production systems, questions surface. Who owns the data? Who is accountable for outcomes? How are decisions audited or challenged? How is security maintained as access broadens? The way utilities answer these questions early can have lasting implications for risk, resilience, and confidence in AI-enabled processes.
In this session, we will look at how utilities are addressing AI governance in practice. Drawing on perspectives from utility executives, IT and security leaders, and industry practitioners, the discussion will examine how governance models, security controls, deployment choices, and cybersecurity practices work together. The focus is on practical decisions utilities are making today to bring oversight and accountability to AI without shutting down innovation. Attendees will leave with a clearer view of how AI can be structured as a managed, trusted capability rather than an emerging source of risk.
What You Will Learn at This Webinar: Governing AI in Utilities
- Why AI governance is increasingly an executive- and board-level discussion
- How utilities are defining data access, stewardship, and accountability as AI use expands
- How governance and approval models support responsible AI use at scale
- How deployment approaches, penetration testing, and cybersecurity practices influence AI risk
- What it looks like to establish guardrails early while still allowing teams to move forward
Who Should Attend
Governign AI in Utilities is intended for utility executives, IT and security leaders, CIS and applications teams, and others involved in AI strategy, governance, or risk management. It will also be helpful for compliance, legal, and internal audit professionals who are being asked to support AI initiatives without established frameworks. If your organization is already using AI, or actively evaluating it for operations, customer service, analytics, or decision-making, this session will help you think more clearly about oversight, accountability, and long-term sustainability.