IUCX 2026
April 14 - April 16

Join Us at IUCX 2026: Connect, Learn, and Explore Customer Experience Innovation
Advanced will attend IUCX 2026, the leading conference for customer experience, technology, and utility operations. This year’s event will bring utility professionals together to learn practical strategies, explore new tools, and share insights that strengthen customer engagement.What to Expect at IUCX 2026
What to Expect at IUCX
Practical Learning Across CX and Utility Operations
IUCX offers sessions focused on topics that matter to electric, gas, water, and wastewater utilities. Attendees will participate in workshops and presentations that highlight meter-to-cash processes, current trends, and examples from utilities that lead in customer experience.
Opportunities to See Advanced Solutions in Action
Visit our booth to learn how Advanced supports utilities with proven technology that improves service delivery. You can explore the latest version of CIS Infinity and learn how tools such as SmartVX support customer communication. Our team will demonstrate how Advanced and Harris work together to provide an integrated technology ecosystem for utilities.
A Place to Build Stronger Industry Connections
The conference brings together professionals from across North America. Conversations throughout the event help attendees exchange ideas, compare approaches, and learn from each other’s experiences. The exhibit hall also offers dedicated time to meet vendors, see demonstrations, and find solutions that support your organization’s goals.
Why You Should Attend
Attending IUCX 2026 gives you opportunities to strengthen your understanding of customer experience, connect with industry peers, and explore technologies that support long-term improvement. You will gain insights that you can bring back to your teams and apply in day-to-day operations.
We look forward to meeting you at IUCX 2026 and sharing how Advanced can support your utility’s customer experience initiatives.

