Attend APPA Customer Connections Conference 2025 with Advanced!

Advanced will attend the APPA Customer Connections Conference in November 2025 and demo the latest version of CIS Infinity, V5.  This premier event, organized by the American Public Power Association (APPA), will occur November 2-5 in Salt Lake City, UT. The APPA Customer Connections Conference is a key event for public power professionals focused on customer service, communications, energy services, and key accounts.

Why Attend the APPA Customer Connections Conference?

The APPA Customer Connections Conference is essential for anyone involved in public power customer service and engagement. It brings together utility professionals, policymakers, and industry experts nationwide to discuss the latest trends, challenges, and opportunities in customer service and community engagement. Attending, you’ll gain valuable insights into innovative customer service strategies, explore new technologies, and network with peers who share your commitment to enhancing customer experiences in the public power sector.

Key Highlights of the Conference:

1. Educational Sessions: The conference offers a comprehensive program of educational sessions covering various topics, including customer engagement, digital transformation, energy efficiency programs, and community outreach. These sessions are designed to provide attendees with the knowledge and tools they need to improve customer satisfaction and operational efficiency.
2. Expert Speakers: Hear from industry leaders and visionaries who will share their expertise and perspectives on the most pressing issues facing public power customer service today. Keynote speakers will inspire and challenge you to think creatively about the future of customer engagement.
3. Networking Opportunities: The APPA Customer Connections Conference provides numerous opportunities to connect with fellow attendees, including networking receptions, roundtable discussions, and special interest group meetings. These interactions can lead to valuable partnerships and collaborations to help advance your organization’s customer service goals.
4. Exhibit Hall: Explore the latest products and services from leading vendors in the public power industry. The exhibit hall is a great place to discover new technologies and solutions to enhance your utility’s efficiency and customer service operations.
5. Special Events: Enjoy various special events, including the opening reception, awards luncheon, and closing banquet. These events provide a relaxed and enjoyable atmosphere to network and celebrate the achievements of the public power community.
6. CIS Infinity: Join us at APPA’s Customer Connection Conference, and you’ll be one of the first to see CIS Infinity’s latest version, V5. This web-based, intuitively designed customer information and billing software will maximize your team’s performance and increase operational efficiencies. When paired with our larger ecosystem of products, you can serve your community better than ever.

Join Advanced at the APPA Customer Connections Conference

As a proud participant in the APPA Customer Connections Conference, Advanced is excited to engage with other public power professionals and share our expertise in the field. Our team will be on hand to discuss our latest projects, innovations, and solutions designed to support the public power sector. We look forward to exchanging ideas and exploring new opportunities for collaboration.

We look forward to seeing you in Salt Lake City at the APPA Customer Connections Conference.