News and Articles
Best Practices for Leveraging Personalized Video Software
In a world where digital interactions are the norm, capturing and maintaining customer attention is more challenging than ever. Personalized video software offers a powerful solution to this problem, enabling…
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How to Ensure a Seamless CIS Integration
For utilities and municipalities, seamless integration of Customer Information Systems (CIS) is no longer a luxury but a necessity. Imagine a system where billing, customer service, field operations, and compliance…
CIS Infinity V5 Upgrade Go-Lives by the Numbers
Why Utilities Are Choosing CIS Infinity V5 In 2025, Advanced Utility Systems is proud to celebrate a major milestone: 9 utilities have gone live with CIS Infinity V5, our most…
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How AI Is Revolutionizing Utility Customer Service
Imagine a world where your utility company anticipates your needs and provides seamless, personalized service at every touchpoint. This idea is no longer a distant dream but a reality, thanks…
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Reasons to Adopt Cloud-based CIS/UB in the Changing Utility Landscape
In today’s fast-paced digital world, utilities face the challenge of staying competitive while meeting ever-evolving customer expectations. Traditional on-premise systems are becoming outdated, and a more flexible, scalable, and secure…
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Why Personalized Video Engagement Is the Future of Customer Experiences
Personalized Video Engagement Is the Future of Customer Experiences In today’s digital age, standing out in a sea of content is more challenging than ever. Customers are bombarded daily with…
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