News and Articles
Top 5 Predictions for Modern Utility CX in 2025
As we approach 2025, utilities face new challenges and exciting opportunities in customer experience (CX). Customers today expect personalized, proactive, and seamless interactions, and utilities must respond in kind. Here…
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Revolutionizing Utility Billing: Unleashing the Power of the Cloud for a Secure, Dynamic Future.
In today’s rapidly evolving landscape, utility companies face numerous decisions about keeping their community’s data safe. From ensuring robust security measures to obtaining qualified IT professionals, the need for innovative…
Why Utilities Should Move Their UB/CIS to the Cloud
In today’s digital age, utilities and municipalities are increasingly considering cloud-based solutions for their utility billing and customer information systems. This shift offers numerous advantages, from improved efficiency to enhanced…
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Unlock Your Smart Infrastructure with SmartWorks Compass
SmartWorks Compass is your solution for maximizing the value of your smart infrastructure investments. Designed for electric, water, and gas utilities, it combines powerful meter data management (MDM), advanced analytics, and AI-driven insights to optimize your operations, leading to better decisions based on higher-quality data.
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You Don’t Want to Miss HCTC 2024!
The Advanced team had so much fun seeing you in Orlando, and this year, we have even more learning in store for you. Join us for the Harris Customer Training Conference (HCTC) at the Marriot Marquis in historic and thriving Atlanta, GA, for a fantastic learning experience.
Mark Wilkinson Appointed as Advanced Utility Systems’ Executive Vice President
Advanced Utility Systems, a leading organization in customer information and utility billing systems, is pleased to announce that Mark Wilkinson has been appointed its new Executive Vice President.
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