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Fort Wayne, IN and Toronto, ON. November 17, 2015 | The City of Huntington Beach, California (the City) has selected Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) to deliver CIS Infinity, a new customer information and billing solution for the City’s 53,000 water, sewer and refuse customers.
Fort Wayne City Utilities (FWCU) which serves over 100,000 water and sewer customers in and around its municipal limits, implemented CIS Infinity the customer information and billing solution from Advanced Utility Systems, a division of N. Harris Computer Corporation (Advanced) to support the operations and management needs of the utility.
FWCU, a department of the City of Fort Wayne, worked closely in collaboration with Advanced to complete the implementation on schedule at the end of June. Advanced provided a dedicated team to the project to ensure the City’s requirements were fulfilled.
To provide more convenience and payment options to its customers, FWCU also implemented Infinity.Link the Advanced online customer self-service portal solution. For automated dispatching of service orders, FWCU is taking advantage of another Advanced solution, Infinity.Mobile.
Further, to enable FWCU to extend its core CIS requirements, CIS Infinity was interfaced to many third-party industry applications.
“Undertaking the CIS Infinity implementation at FWCU was an exciting opportunity for Advanced,” Peter Fanous, Executive Vice President of Advanced commented. “This project highlights how flexible and interoperable our solution is and also how a best-of-breed solution allows a utility to get the exact mix of functionality it requires.”
FWCU’s customer base is comprised of residential, commercial, industrial, governmental, and wholesale customers. The population of the area served by FWCU exceeds 225,000 people. FWCU is governed by a three-member Board of Public Works.
For additional information contact:
Peter Fanous, Executive Vice President
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at http://www.Harriscomputer.com, or call 888-847-7747.
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