Advanced Utility Systems


Harris’ Advanced Utility Systems Completes Integration of the ONLINE Utility Exchange

Providing utilities with a cutting-edge risk assessment tool for bad-debt prevention

Toronto, Canada. November 24, 2009

Harris’ Advanced Utility Systems announced today the successful integration of its flagship CIS platform, CIS Infinity with ONLINE Information Services, Inc.’s premier bad-debt elimination tool, the ONLINE Utility Exchange. This integration will allow Utilities to eliminate bad debt during the application process and recover delinquent accounts with ONLINE’s industry-leading collection services.

Through its partnership with ONLINE, Advanced now offers an integrated real-time credit risk assessment and Red Flag compliance tool to clients. The ONLINE Utility Exchange will utilize application data entered in CIS Infinity to verify the applicant’s identity, return an accurate deposit amount according to the Utility’s policies, and highlight unpaid utility bills and disconnects from ONLINE’s unique national Utility Exchange database and other national sources. Further, the integration will allow Utilities to send their customer payment information and delinquent accounts to ONLINE automatically, helping to track customers who do not pay their bills through ONLINE’s national Utility Exchange database.

Both Advanced Utility Systems and ONLINE are confident this integration will have an immediate positive impact for clients.

According to Peter Fanous, General Manager for Advanced, “Advanced is continually evaluating partner solutions that will improve efficiencies and reduce costs for our clients. Advanced’s partnership with ONLINE Information Services and the integration of CIS Infinity and the ONLINE Utility Exchange is yet another example of a partner solution that will enable our clients to improve their business operations. We are very excited about this integration as it will provide immediate value to our clients.”

“ONLINE President J.W. Blair adds, “With the ONLINE Utility Exchange, Advanced clients can access ONLINE’s state-of-the-art decisioning tools and collection services directly through the CIS Infinity platform. Given the current state of the economy, knowing who your applicants truly are has become paramount for a variety of reasons. With our robust Red Flag detection, ID verification, customizable deposit decisions, and utility-specific payment data, the ONLINE Utility Exchange has helped utilities throughout the nation reduce their bad debt and comply with important regulations like the Red Flag Rules. As a provider of world-class technology and systems for the utilities market, Harris’ Advanced Utility Systems is a true industry leader, and ONLINE looks forward to assisting their customers in eliminating bad debt at the point of application.”

For additional information contact:

Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231

Christoph Turner, Director of Sales & Marketing
ONLINE Information Services, Inc.
(866) 630-6400, x2125

About Advanced and Harris:

Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at

About the ONLINE Utility Exchange:

Established in 1956 as a credit bureau and collections agency, ONLINE Information Services, Inc. is currently the nation's leading developer of risk management and debt recovery solutions for the Utility, Property Management, Healthcare, and Mortgage industries. Servicing Utilities throughout the nation, the ONLINE Utility Exchange is a utility-specific credit bureau with the single goal of providing the tools necessary to eliminate bad debt.
For more information, visit our website at


Press Releases

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."

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Advanced Utility Systems, a Division of N. Harris Computer Corporation
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