Advanced Utility Systems


Town of Wallingford Selects Advanced and CIS Infinity

Toronto, Ontario, Canada. September 24, 2008

Harris Computer Systems ("Harris”) is excited to announce that the Town of Wallingford Connecticut has selected Advanced Utility Systems’ CIS Infinity to replace Tyler Technology’s Gemini Pace utility billing system.

The Town of Wallingford (Wallingford) is located in the Hartford – New Haven corridor, in northern New Haven County. Wallingford covers an area of roughly 40 square miles, and is home to a large variety of industries and major corporations including, medical, health care, service, high-tech, and metal manufacturing organizations.

Currently Wallingford provides service to 25,000 electric and 14,000 water / sewer customers. CIS Infinity was selected as a means to automate collections processing, strengthen report generation, and toughen systems security. As Wallingford Project Manager Chris Lucht commented:

    “Our Utility Billing replacement project took about two years from inception to the selection of Advanced Utility Systems as the provider of our replacement CIS system. Of 24 companies solicited to respond to our RFP, 6 vendors submitted proposals. From those six we generated a short list of three vendors to examine more closely. Our selection team was very impressed, not only with the CIS Infinity product itself, but also the knowledgeable staff at Advanced Utility that worked with us during the whole process. Some of the features CIS Infinity will bring to our Public Utility are automated service orders, automated collections, a powerful rate engine, better control of our bill print format, better reporting, and more granular system security.”

Wallingford represents the second Advanced Utility Systems client within the state of Connecticut. As General Manager of Advanced, Steve Hammond commented:

    “The Town of Wallingford presents an excellent opportunity for Harris, Advanced, and CIS Infinity. It was apparent from the very beginning that the Wallingford project team was very aware of their business practices and the specific functionality they required in a new CIS system. Wallingford’s expert resources and knowledge base will certainly add value to this project. We look forward to starting this project and eventually taking Wallingford live on CIS Infinity.”

Implementation of CIS Infinity began July 2008.

For additional information contact:

Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231

Chris Lucht, Project Manager
Town of Wallingford
((203) 294-2277

About Advanced and Harris:

Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at


Press Releases

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."

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