Covington, GA and Toronto, Canada. July 20, 2005
In July 2004, the City of Covington selected Advanced Utility Systems as the vendor for their new CIS solution. Advanced is pleased to announce that the implementation has been completed and the City of Covington is now live with CIS Infinity.
What drew the City to Advanced originally was the flexibility available in CIS Infinity for multi-service organizations. Jim Adams, MIS Manager for the City, explains. "We are known locally as the "Full Service City", and for good reason. We provide our customers with every utility service available at the City, from electric to sanitation. CIS Infinity makes it possible for us to bill all of our services, and easily add new ones should the need arise."
The City has a customer base of 10,000, and provides electric, natural gas, water, sewer, sanitation and stormwater services. Consequently, the ability to bill for multiple services on one account is a huge bonus for the City's administration.
Another important feature for the City is CIS Infinity's powerful rate engine, which uses extensive normalization of the rate structure to allow for virtually unlimited rate configuration. Organizations gain more control over their rate structure, even its most complex elements, without any customization.
Kathryn McKay, Vice President of Client Services at Advanced, says, "We are very proud of the configurable nature of our software, and know how important flexibility is to our clients. Our job is to provide that flexibility, and to continually search for new ways to enable our clients to provide exceptional customer service."
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."