Advanced Utility Systems


City of Pensacola selects Advanced Utility Systems Corporation for new CIS solution

The City of Pensacola has chosen to license CIS Infinity, the Customer Information System from Advanced Utility Systems, for the Energy Services of Pensacola (ESP), the natural gas provider owned by the City.

Toronto, Canada. September 4, 2002

Advanced Utility Systems Corporation (Advanced) announced today that the City of Pensacola has contracted with Advanced Utility Systems Corporation to provide CIS Infinity® Customer Information and Utility Billing software for ESP. CIS Infinity will handle the customer information and billing needs of the City, and deal with the complexities inherent with providing Natural Gas and Solid Waste billing services.

The search for a new CIS solution began in the summer of 2001, culminating in the selection of Advanced in May of this year. The City found CIS Infinity to be a superior, functionally rich solution that would meet the City' s needs. The implementation began in July, and is forecast to require roughly one year to complete.

The City' s team is excited that the implementation has begun. They conducted an extensive search through the RFP process and utilized the expertise of Langham Consulting Services, Inc. to ensure that they properly evaluated all potential vendors. Now that they have chosen Advanced they are anxious to complete the implementation.

Advanced is able to draw upon the experience garnered from the implementation of CIS Infinity at numerous energy utilities. " Pensacola will use CIS Infinity to bill for multiple services," said Steve Hammond, the CIO at Advanced, "the implementation team will draw upon their experience and the flexibility built-into CIS Infinity to ensure the complexities within the rates, and customer care features are handled smoothly."

Pensacola is opting for an Oracle database, using an AIX UNIX platform. Set-up will occur at three office locations across a wide area network. Cash collection is handled at a central location, using the cash register module shipped with CIS Infinity.

Patricia Sorbara, the President and Chief Executive Officer of Advanced commented on the partnership just forming between Advanced and Pensacola, "Advanced is excited to add another client in the Florida marketplace. We have focused on this market for some time and are excited that a large, sophisticated, and customer focused client such as ESP has selected CIS Infinity to meet their customer needs."

ESP supplies natural gas to most of Escambia County. ESP purchases their natural gas from Prior Energy who purchases natural gas from many sources in the Southern states located along the Gulf South Pipeline System. ESP is owned and operated by the City of Pensacola who establishes natural gas rates.

For additional information contact:

Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231

About Advanced and Harris:

Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. For further information on Harris Computer Systems, please visit our website at, or call 888-847-7747.
For more information on Advanced and CIS Infinity please contact us at

Press Releases

Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."

City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."

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Advanced Utility Systems, a Division of N. Harris Computer Corporation
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