Edgewood, Kentucky and Toronto, Canada. June 29, 2004
Northern Kentucky Water District has completed an accelerated implementation of CIS Infinity®, the customer information and billing solution offered by Advanced Utility Systems Corporation.
With the end of their application service provider (ASP) contract approaching quickly, the District worked with Advanced on a fast, flexible implementation of an enterprise application with the functional depth required to serve the District's customer base of just under 80,000.
According to Mark Lofland, the District's Vice President of Account Services and Billing, "Our ASP contract was coming to an end, and our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
Mr. Lofland continues, "Early in our search for a new CIS solution, we arranged site visits and checked references. Other utilities confirmed that our confidence in Advanced was well-founded."
Patricia Sorbara, President and CEO of Advanced, describes the District's unique situation in more detail: "Implementing an enterprise CIS solution in under five months required an agile implementation, as well as a plan for a strong post-live relationship. Advanced will work closely with the District to find efficiencies and further refine their service offering. With this plan in place, the tight timeline wasn't really an obstacle."
The District is looking forward to realizing the benefits of full ownership of their solution, implementing CIS Infinity with a SQL Server 2000 database. Advanced has an extensive track record of converting from virtually any legacy system to CIS Infinity.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."