Bowling Green, KY and Toronto, Canada. November 18, 2010
Harris Computer Systems ("Harris”) is pleased to announce that Warren County Water District (WCWD) has selected Advanced Utility Systems’ CIS Infinity to replace its legacy customer information and utility billing solution.
Warren County Water District is Kentucky’s second largest water district. Their main office is located in Bowling Green. Bowling Green is one of Kentucky's fastest growing cities and is the fourth largest in the state. WCWD also operates and manages Simpson County Water District (SCWD) and Butler County Water System, Inc. (BCWS).
With a diverse blend of residential, agricultural, commercial and industrial customers, WCWD works diligently to serve approximately 25,000 water customers with an average of 6.4 million gallons of water each day. WCWD also collects and disposes of wastewater from over 4,700 customers around the county. WCWD has joint operations agreements with Butler County Water System, Inc. and Simpson County Water District where over 7,800 additional customers are served. As a service to the county, WCWD also acts as the billing agent for Southern Recycling and Plum Springs Warren County Storm Water Sewer Agency.
In April of 2010, WCWD solicited proposals for a utility billing system that would meet its current requirements and also be capable of expanding to meet future needs. As Jeff Peeples, Manager of Finance and Administration stated, “We were searching for CIS software with an efficient database structure, expanded reporting capabilities, and greater customer service functionality. In addition, the software needed to support our multiple utility operations and allow us to incorporate other technology such as GIS. We conducted a thorough selection process and chose CIS Infinity for its ability to meet our needs and requirements.”
Advanced and WCWD worked closely through the contract negotiations phase and executed its agreements in September of 2010.
“The ability of CIS Infinity to support WCWD’s multiple utility businesses within one database will provide WCWD with the flexibility they need without the burden of maintaining multiple systems. We look forward to successfully delivering a customer information and utility billing system to WCWD that accommodates all of their unique multi-company business processes.” states Peter Fanous, General Manager for Advanced.
The Advanced implementation team was onsite at WCWD in October to kick-off this project.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
Jeff Peeples, Manager of Finance and Administration
Warren County Water District
(270) 842-0052 x520
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."