Advanced Will Attend ECM's Annual Meeting
2025-09-14 - 2025-09-16 | Beau Rivage Biloxi MS, 875 Beach Blvd., Biloxi, MS, 39530, United States
Advanced Utility Systems Will Attend ECM’s Annual Meeting — September 14–16, Biloxi, MS
Advanced Utility Systems is excited to attend the Electric Cooperatives of Mississippi Annual Meeting, held at the beautiful Beau Rivage Resort in Biloxi. This annual gathering brings together cooperative leaders, utility professionals, and technology partners from across Mississippi to explore new ideas, strengthen relationships, and shape the future of electric service.
Why Attend ECM’s Annual Meeting?
This event is a cornerstone for Mississippi’s electric cooperatives, offering:

Insightful sessions on industry trends, innovation, and leadership.
Opportunities to connect with peers and technology providers.
A vibrant expo showcasing solutions designed to support cooperative success.

Visit Our Booth to Experience SmartVX
Stop by the Advanced Utility Systems booth to see SmartVX in action—a powerful video communication platform designed to help electric cooperatives connect with members in a more engaging, personalized way. SmartVX transforms routine messages like outage updates, billing notices, and service changes into clear, multilingual video experiences that drive understanding and action. Learn how SmartVX can:

Reduce member confusion and call center traffic.
Improve payment compliance and service awareness.
Strengthen trust through transparent, accessible communication.

Discover SmartVX at ECM’s Annual Meeting
Electric cooperative leaders—discover how to streamline member communications and cut costs with SmartVX. This powerful video messaging platform transforms routine notices like billing statements, outage alerts, and service updates into personalized, multilingual videos that are easy to understand and act on. SmartVX helps cooperatives reduce inbound calls, improve response rates, and save valuable time and resources. Visit our booth to see SmartVX in action, explore real-world cooperative use cases, and learn how it integrates seamlessly with your existing systems. Let us show you how smarter communication can lead to stronger member engagement.
Whether you’re looking to modernize member engagement or explore new tools for operational efficiency, we invite you to visit our booth and discover how SmartVX can support your cooperative’s mission.

AUS Will Attend MISAC 2025
2025-10-19 - 2025-10-22 | Town and County Resort, 500 Hotel Cir N, San Diego, CA, 92108, United States
Join Us in Sunny San Diego in October for MISAC!

October 19–22, 2025
Town & Country Resort, San Diego, CA
Learn more about MISAC 2025
Advanced Utility Systems is excited to announce our participation in the Municipal Information Systems Association of California (MISAC) Annual Conference—a premier event bringing together IT professionals, municipal leaders, and technology innovators from across California.
What is MISAC?
MISAC is a respected organization dedicated to promoting excellence in information technology within local government agencies. The annual MISAC Conference is a cornerstone event that offers:

Educational sessions on emerging technologies, cybersecurity, digital transformation, and smart city initiatives.
Networking opportunities with municipal IT leaders, solution providers, and industry experts.
A vibrant exhibit hall showcasing the latest innovations in public sector technology.

Whether you’re a city IT manager, utility leader, or technology strategist, MISAC provides the insights and connections to help your organization thrive in a rapidly evolving digital landscape.
Why You Should Attend
This year’s conference is set in beautiful San Diego and promises to be one of the most dynamic yet. Attendees will gain:

Hands-on exposure to cutting-edge municipal technologies.
Actionable strategies for improving service delivery and operational efficiency.
Opportunities to collaborate with peers facing similar challenges and goals.

Visit Advanced Utility Systems at MISAC 2025
Our team will be on-site to showcase the latest advancements in utility customer information systems, including:

CIS Infinity V5 – Our next-generation customer information system, designed for maximum flexibility, performance, and user experience.
SmartVX – A powerful, cloud-based customer engagement platform that transforms how utilities communicate with and serve their customers.

Visit our booth to experience live demos, meet our experts, and learn how our solutions can help your utility deliver smarter, more connected services.

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Attend APPA's Customer Connnections Conference
2025-11-02 - 2025-11-05 | Salt Lake City, UT, Salt Lake City, UT, United States
Attend APPA Customer Connections Conference 2025 with Advanced!
Advanced will attend the APPA Customer Connections Conference in November 2025 and demo the latest version of CIS Infinity, V5. This premier event, organized by the American Public Power Association (APPA), will occur November 2-5 in Salt Lake City, UT. The APPA Customer Connections Conference is a key event for public power professionals focused on customer service, communications, energy services, and key accounts.
Why Attend the APPA Customer Connections Conference?
The APPA Customer Connections Conference is essential for anyone involved in public power customer service and engagement. It brings together utility professionals, policymakers, and industry experts nationwide to discuss the latest trends, challenges, and opportunities in customer service and community engagement. Attending, you’ll gain valuable insights into innovative customer service strategies, explore new technologies, and network with peers who share your commitment to enhancing customer experiences in the public power sector.
Key Highlights of the Conference:

Educational Sessions: The conference offers a comprehensive program of educational sessions covering various topics, including customer engagement, digital transformation, energy efficiency programs, and community outreach. These sessions are designed to provide attendees with the knowledge and tools they need to improve customer satisfaction and operational efficiency.
Expert Speakers: Hear from industry leaders and visionaries who will share their expertise and perspectives on the most pressing issues facing public power customer service today. Keynote speakers will inspire and challenge you to think creatively about the future of customer engagement.
Networking Opportunities: The APPA Customer Connections Conference provides numerous opportunities to connect with fellow attendees, including networking receptions, roundtable discussions, and special interest group meetings. These interactions can lead to valuable partnerships and collaborations to help advance your organization’s customer service goals.
Exhibit Hall: Explore the latest products and services from leading vendors in the public power industry. The exhibit hall is a great place to discover new technologies and solutions to enhance your utility’s efficiency and customer service operations.
Special Events: Enjoy various special events, including the opening reception, awards luncheon, and closing banquet. These events provide a relaxed and enjoyable atmosphere to network and celebrate the achievements of the public power community.
CIS Infinity: Join us at APPA’s Customer Connection Conference, and you’ll be one of the first to see CIS Infinity’s latest version, V5. This web-based, intuitively designed customer information and billing software will maximize your team’s performance and increase operational efficiencies. When paired with our larger ecosystem of products, you can serve your community better than ever.

Join Advanced at the APPA Customer Connections Conference
As a proud participant in the APPA Customer Connections Conference, Advanced is excited to engage with other public power professionals and share our expertise in the field. Our team will be on hand to discuss our latest projects, innovations, and solutions designed to support the public power sector. We look forward to exchanging ideas and exploring new opportunities for collaboration.
We look forward to seeing you in Salt Lake City at the APPA Customer Connections Conference.

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HCTC 2025
2025-12-01 - 2025-12-04 | Gaylord Pacific, 1000 H St., Chula Vista, CA, 91910, United States
Join Us at HCTC 2025: Elevate Your Skills and Network with Industry Leaders
The Harris Customer Training Conference (HCTC) 2025 is set to take place from December 2-4, 2025, at the stunning Gaylord Pacific in San Diego, CA. This annual event is a cornerstone for professionals looking to enhance their technical skills, adopt industry best practices, and shape the future of Harris products and solutions. HCTC 2025 offers many opportunities to learn, connect, and grow, whether you are a seasoned user or new to the Harris community.
Get a Copy of the HCTC 2025 Program
Want to know what our subject matters will be sharing in their sessions? Download the program to have your copy of the session titles and descriptions, by clicking on the picture below.

New: Schedule Time with Our Subject Matter Experts in the Support Room
This year, you’ll have the opportunity to schedule a time with our customer support Subject Matter Experts (SMEs). And we’ve made it super easy to save your spot. Pick one of the times below for your team to meet, and fill out the form below. Once we’ve reviewed your request, a customer support team member will send you a confirmation email. It’s just that simple to schedule your time. But don’t wait. There are limited spots available, and we know you’re going to want to spend some one-on-one time with our SMEs.

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What to Expect at HCTC 2025
Networking Opportunities: HCTC 2025 is designed to foster connections among peers and industry experts. Attendees will have numerous opportunities to engage in meaningful conversations, share insights, and build lasting relationships. You’ll find plenty of ways to expand your professional network, from casual meet-and-greets to structured networking sessions.
Product Exploration: Discover the latest offerings from Harris and get hands-on experience with new tools and features. Advanced Subject Matter Experts and Customer Super Users will be on hand to demonstrate how you can leverage the latest CIS Infinity innovations to improve your workflows and achieve better results. Whether you’re interested in learning new tips and tricks, improving operational efficiencies, or advanced functionalities, HCTC 2025 has something for everyone.
Learning Sessions: Our comprehensive learning sessions are designed to increase your technical know-how and help you leverage best practices in your daily operations. You can tailor your conference experience to your specific needs and interests with various tracks. Sessions will cover a wide range of topics, from basic functionalities to advanced techniques, ensuring valuable content for every attendee.
Pre-Conference Sessions: HCTC 2025 featured in-depth pre-conference sessions that allowed attendees to dive deep into specific topics. These sessions were based on attendee feedback and designed to provide targeted learning opportunities.
Why Attend HCTC 2025?
Attending HCTC 2025 is an investment in your professional development and a chance to be part of a dynamic and supportive community. Here are just a few reasons why you should join us:

Enhance Your Skills: Gain practical knowledge and learn new techniques to apply immediately in your work.
Stay Updated: Keep up with the latest developments in Harris products and services.
Network: Build relationships with peers, industry experts, and Harris staff.
Be Inspired: Hear from thought leaders and innovators shaping the industry’s future.
Sustainability: Participate in an event committed to reducing its environmental footprint.

HCTC 2025 Agenda
Pre-Conference

Conference

*Schedule, agendas, and session titles and descriptions are subject to change.
Don’t miss this opportunity to elevate your skills and connect with the Harris community. Register now for HCTC 2025 and secure your spot at this must-attend event. We look forward to seeing you in San Diego!
Would you like to see the latest CIS Infinity Version 5 in action? Schedule your demo at HCTC today.
