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X-WR-CALDESC:Events for Advanced Utility Systems
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DTSTART;VALUE=DATE:20260621
DTEND;VALUE=DATE:20260625
DTSTAMP:20260409T190428
CREATED:20260121T215737Z
LAST-MODIFIED:20260121T215947Z
UID:3907-1782000000-1782345599@advancedutility.com
SUMMARY:Join Us at ACE26
DESCRIPTION:Join Us at ACE26 in Washington\, D.C.\nACE26\, hosted by the American Water Works Association\, brings water professionals together to focus on solutions that support safe\, reliable\, and sustainable water systems. The event will take place from June 21 to 24\, 2026\, in Washington\, D.C.\, and will offer learning opportunities\, technology exploration\, and time to engage with peers across the industry. \nWhat to Expect at ACE26\nSessions That Explore Current Water Sector Challenges\nAttendees will learn from presentations that highlight regulatory changes\, treatment practices\, system resilience\, and customer service improvements. Each session focuses on practical approaches that utilities can apply to everyday operations. \nA Comprehensive Exhibit All Featuring Water Technology and Services\nThe exhibit hall gives visitors access to tools\, products\, and services that support planning\, treatment\, monitoring\, digital operations\, and customer engagement. Exhibitors represent a wide range of specialties that help utilities strengthen system performance and prepare for future needs. \nConnections Across the Water Community\nACE26 brings together engineers\, operators\, utility leaders\, technology partners\, and policy experts. Conversations throughout the event help attendees exchange ideas\, compare strategies\, and learn from peers across North America. \nWhy You Should Attend ACE26\nAttending ACE26 supports your professional development and helps you stay current with the trends shaping the water sector. You will: \n\nLearn approaches that support daily decision-making\nExplore technologies that improve operational efficiencies\nBuild relationships with professionals across the industry\nBring actionable insights back to your team\n\nIf your organization plans to replace its current CIS\, our team can walk you through how a modern platform helps streamline processes and improve daily operations. A demo gives you a clear view of how automated workflows\, centralized data\, real‑time insights\, and integrated tools support billing\, customer service\, and long‑term system efficiency. To see what a future‑ready CIS can do for your utility\, sign up for a personalized demonstration and explore the features that matter most to your team. \n\n	Notice: JavaScript is required for this content.
URL:https://advancedutility.com/event/join-us-at-ace26/
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DTSTART;TZID=America/Halifax:20260908T140000
DTEND;TZID=America/Halifax:20260908T150000
DTSTAMP:20260409T190428
CREATED:20260408T175847Z
LAST-MODIFIED:20260408T190217Z
UID:4255-1788876000-1788879600@advancedutility.com
SUMMARY:Webinar: Utility Operational Efficiency & Automation
DESCRIPTION:Scaling Automation and Self-Service: Turning Legacy Processes into Sustainable Efficiency\n\nMany utility operations still depend on manual\, one-to-one processes. Internally\, staff spend large portions of the day handling repeat tasks\, handoffs\, and follow‑ups. Externally\, customers often rely on direct staff support for requests that could be resolved without live intervention. In most cases\, these approaches exist for practical reasons. Over time\, though\, they can make it harder to scale services\, adjust staffing\, or respond when demand spikes. \nAs workloads increase and customer expectations evolve\, utilities are taking a closer look at where automation and self-service actually make sense. The goal is not to change everything or remove human involvement where it matters. It is to reduce unnecessary friction and make everyday service delivery easier and more consistent. \nThe Utility Operational Efficiency & Automation webinar examines how utilities are identifying internal workflows that are well-suited for automation and customer interactions that can be moved to self-service without disrupting what already works. The session focuses on real-world use of workflow automation\, action-based processing\, and digital self-service tools to reduce repetitive work and improve consistency across teams. Rather than treating automation as a future initiative\, utilities are applying it incrementally to relieve pressure in today’s operations. \nThe discussion also looks at how automation changes where staff time is spent. When routine tasks are removed from the queue\, teams can focus more attention on complex customer issues\, collections\, priority accounts\, and proactive outreach. Participants will leave with practical guidance on how utilities are prioritizing high-impact opportunities\, deciding where human touchpoints still matter most\, and turning long-standing processes into more sustainable ways of working. \n\nWhat You Will Learn at the Utility Operational Efficiency & Automation Webinar\n\nWhere manual processes most often limit a utility’s ability to scale\nHow utilities are applying workflow automation and action-based processing today\nWhen customer self-service improves efficiency without hurting the experience\nHow automation shifts staff focus toward higher-value work\nHow to modernize legacy processes without disrupting core operations\n\n\nWho Should Attend\nThis webinar is designed for utility operations leaders\, customer service managers\, IT and applications teams\, and others involved in service delivery or process improvement. It will also be useful for utilities evaluating automation or self-service as part of broader operational modernization efforts. If your organization is managing increasing demand with limited staff capacity\, this session offers a practical perspective on how automation can support both employees and customers.
URL:https://advancedutility.com/event/webinar-utility-operational-efficiency-automation/
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DTSTART;VALUE=DATE:20261025
DTEND;VALUE=DATE:20261029
DTSTAMP:20260409T190428
CREATED:20260313T145750Z
LAST-MODIFIED:20260313T145750Z
UID:4156-1792886400-1793231999@advancedutility.com
SUMMARY:Advanced to Attend APPA's Customer Connections Conference
DESCRIPTION:Attend APPA’s Customer Connections Conference 2026\nAdvanced Utility Systems will attend the APPA Customer Connections Conference 2026\, hosted by the American Public Power Association (APPA). This premier event brings together public power professionals focused on customer service\, public communications\, energy innovation and adoption\, and key accounts. \nThe Customer Connections Conference is designed for utility teams looking to strengthen customer engagement strategies\, learn from peers across the country\, and stay ahead of evolving expectations in the public power industry. Advanced looks forward to connecting with utility leaders and sharing how modern customer information and engagement platforms support these goals. \nWhy Attend the APPA Customer Connections Conference?\n\nThe APPA Customer Connections Conference is a must‑attend event for public power professionals responsible for customer experience and community engagement. The conference offers a national forum to explore current challenges\, emerging trends\, and proven strategies shaping how utilities connect with their customers and communities. \nBy attending\, you will gain insight into how utilities across the country are improving customer service\, advancing energy programs\, and communicating more effectively with their customers. \nWho Should Attend? \n\nThe Customer Connections Conference is designed for utility professionals at all levels\, including specialists\, analysts\, supervisors\, managers\, directors\, and vice presidents in customer‑facing roles. The event is valuable for both seasoned public power professionals and those newer to the industry\, as well as rising leaders seeking broader exposure to customer‑centric utility operations. \n\n\nConnect with Advanced Utility Systems\nAdvanced Utility Systems looks forward to attending the 2026 Customer Connections Conference and engaging with public power professionals throughout the event. Our team will be on site to discuss how utilities are modernizing customer information systems and strengthening customer engagement through scalable\, data‑driven solutions. \nIf you are attending the conference\, we invite you to connect with us in Nashville. Fill out the form below to schedule your meeting with us. We can’t wait to see you in Nashville and learn how we can work together in the future. \n\n	Notice: JavaScript is required for this content.
URL:https://advancedutility.com/event/advanced-to-attend-appas-customer-connections-conference/
LOCATION:Nashville\, TN\, 250 Rep John Lewis Way S\, Nashville\, TN\, 37203\, United States
ATTACH;FMTTYPE=image/png:https://advancedutility.com/wp-content/uploads/2026/03/APPA-Customer-Connections-Conference-2026.png
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DTSTART;TZID=America/Halifax:20261110T140000
DTEND;TZID=America/Halifax:20261110T150000
DTSTAMP:20260409T190428
CREATED:20260408T200513Z
LAST-MODIFIED:20260408T201259Z
UID:4257-1794319200-1794322800@advancedutility.com
SUMMARY:Webinar: Private Cloud for Utilities
DESCRIPTION:Private Cloud for Utilities: Resilience with Control\n\nAs utilities modernize their technology environments\, cloud strategy has become a practical\, long-term decision. It affects security\, resilience\, and the extent of operational control a utility retains as systems evolve over time. While cloud adoption can enable innovation and efficiency\, it also raises questions utilities must live with for years\, not just during implementation. \nMany utilities are moving away from one-size-fits-all cloud models and taking a closer look at deployment approaches that preserve choice and governance. Private cloud strategies are increasingly part of that shift\, giving utilities a way to use modern cloud capabilities while maintaining clearer control over data\, access\, security\, and change management. \nThis Private Cloud for Utilities webinar looks at how utilities are using private cloud CIS deployments to build more resilient technology foundations without surrendering decision-making authority. The discussion will examine how private cloud environments can reduce attack surface\, support disciplined security practices\, and enable capabilities such as continuous delivery. Just as important\, private cloud allows utilities to decide when and how new functionality is introduced rather than having changes dictated by external release schedules. \nAttendees will gain insight into how utilities can benefit from ongoing innovation without being forced into vendor-driven timelines. The session will explore how deployment choices affect configuration\, testing\, and staff readiness\, and why pacing change matters as much as adopting new technology. Participants will leave with a clearer understanding of how cloud strategy influences long-term agility\, integration with best-of-breed solutions\, and a utility’s ability to adapt as platforms\, partners\, and priorities evolve. \n\nWhat You Will Learn at the Private Cloud for Utilities Webinar\n\nHow cloud deployment strategy shapes long-term control and governance\nWhy a private cloud can reduce risk while still supporting modern capabilities\nHow utilities manage release timing and change adoption in private cloud environments\nHow cloud decisions affect integration flexibility and future options\nWhat to consider when planning for technology and vendor change over time\n\n\nWho Should Attend\nThis webinar is intended for utility executives\, IT and security leaders\, architecture and applications teams\, and others involved in platform or modernization decisions. It will also be useful for utilities evaluating cloud options while balancing innovation with regulatory\, security\, and operational requirements. If your organization is planning or refining its cloud strategy\, this session offers a grounded perspective on how private cloud can support both stability and long-term flexibility.
URL:https://advancedutility.com/event/webinar-private-cloud-for-utilities/
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BEGIN:VEVENT
DTSTART;VALUE=DATE:20261207
DTEND;VALUE=DATE:20261211
DTSTAMP:20260409T190428
CREATED:20260121T201229Z
LAST-MODIFIED:20260121T201229Z
UID:3898-1796601600-1796947199@advancedutility.com
SUMMARY:HCTC 2026
DESCRIPTION:Join Us at HCTC 2026 in Denver\nHCTC 2026 will take place from December 7 to 10\, 2026\, at the Gaylord Rockies Resort and Convention Center in Denver\, Colorado. The conference brings the Harris user community together to learn practical skills\, share experiences\, and collaborate on product direction. Whether you work with Harris solutions every day or are still becoming familiar with them\, the conference provides structured learning and direct access to peers and product experts. \nWhat You Will Experience at HCTC 2026\nMeaningful Networking\nThe conference creates time and space for attendees to connect with colleagues across the Harris ecosystem. You can take part in group discussions\, meet new contacts\, and exchange ideas that support your daily work. Conversations throughout the week help build relationships that continue long after the event ends. \nHands-On Product Exploration\nYou will have opportunities to explore current Harris offerings and learn how new capabilities can support your organization. Product experts and experienced users will guide demonstrations and show practical ways to improve accuracy\, efficiency\, and daily workflows. \nFocused Learning Sessions\nHCTC 2026 will offer a variety of session tracks so you can build an agenda that matches your role and interests. Sessions will cover foundational functions\, as well as advanced configurations and operational techniques. Each session is designed to provide clear guidance that you can bring back to your team. \nOptional Pre-Conference Deep-Dive Workshops\nPre-conference workshops give participants a chance to concentrate on specific topics in a smaller setting. These workshop sessions offer structured\, in-depth instruction based on attendee feedback from previous years. \nWhy Attend HCTC 2026\nAttending HCTC 2026 supports your ongoing development and strengthens your connection to the Harris community. During the conference\, you can: \n\nBuild new skills that support your daily responsibilities\nStay current with product updates and future plans\nConnect with peers\, subject matter experts\, and product specialists\nGain practical insights that help improve your processes\n\nDon’t miss this opportunity to elevate your skills and connect with the Harris community. Register now for HCTC 2026 and secure your spot at this must-attend event. We look forward to seeing you at HCTC!
URL:https://advancedutility.com/event/hctc-2026/
LOCATION:Gaylord Rockies\, 6700 N Gaylord Rockies Blvd.\, Aurora\, CO\, 80019\, United States
CATEGORIES:HCTC
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