Santa Rosa, CA and Toronto, Canada. September 12, 2008
Advanced Utility Systems Corporation (Advanced), a wholly-owned subsidiary of Harris Computer Systems (Harris) is pleased to announce the City of Santa Rosa has recently signed with Advanced to implement CIS Infinity® to enhance the City’s customer service and customer programs.
The City of Santa Rosa is now Advanced’s 14th customer in the state of California. As the seat of Sonoma County, the City of Santa Rosa has a population over 150,000 and is located 55 miles north of San Francisco. The City provides water and wastewater services to its 52,414 customers and bills on a monthly cycle.
Patty Kutches, Revenue Operations Supervisor, notes, “After an extremely thorough evaluation of numerous CIS products, the City of Santa Rosa determined CIS Infinity to be the most complete system on the market. It meets our needs in the critical areas of functionality, flexibility and cost. We are looking forward to a long and successful relationship with Advanced Utility Systems.”
The City conducted a comprehensive selection process with the aid of consulting firm, Westin Engineering. Westin, the City and Advanced worked together from scope of work development through contract negotiations.
“We are very excited to welcome the City of Santa Rosa to the Advanced family”, mentions Steve Hammond, General Manager for Advanced. “The state of California holds the largest conglomerate of Advanced customers across North America. The City of Santa Rosa will further our focus in this region and we believe Ms. Kutches and staff will contribute greatly as a CIS Infinity user to our regional and annual user group meetings.”
Implementation of CIS Infinity is set to begin over the next several weeks.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."