CIS Infinity offers flexibility, functionality and an easy-to-use interface
Golden Valley, MN and Toronto, Canada. April 15, 2008
Providing a strategy to implement a CIS solution for 18 cities, in partnership with Local Government Information Systems Association (LOGIS) presented a unique challenge to Advanced Utility Systems Corporation (Advanced). However as a result of working closely with the team at LOGIS, Advanced was able to address this challenge and successfully bring all 18 cities live on-time and on-budget.
Part of the success came from Advanced committing to an aggressive schedule from the start. Implementation began in November 2004 with the first three cities going live in June 2005. The eighteenth and final city went live February 2008. With each implementation, the LOGIS staff grew more familiar with the process which helped ensure that each city went live on schedule. Furthermore, Advanced was able to streamline the implementation process with each consecutive project which also aided in the timeliness of the implementations.
As a group, the 18 member cities of LOGIS provide water service to 663,000 accounts and deliver approximately 2,000,000 bills each year. However, each one of the cities is unique in their billed services, rate structure, and collections. As Steven Hammond, Executive Vice President of Advanced notes, “We were excited to take on this opportunity as it was a chance to further highlight and demonstrate how flexible and easily configurable CIS Infinity is.”
With their new customer information and billing system, the LOGIS cities are now able to provide their users with comprehensive functionality and an easy-to-use interface. Although, LOGIS’ legacy system had served the cities well in the past, CIS Infinity offers functionality that fully handles all business requirements and often times provides enhanced capabilities. Also, CIS Infinity is designed to be user friendly. All information associated with a customer is available on a single, easy to read window. This allows the users to be more effective and efficient in their day-to-day responsibilities.
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to utilities and municipalities.
LOGIS is a not-for-profit consortium of Minnesota government entities in the Minneapolis - St. Paul area. It provides management information systems, support and related services to its members, essentially acting as a shared information technology department.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."