Westminster, CO and Toronto, Canada. June 21, 2005
The City of Westminster, Colorado has selected CIS Infinity®, the customer information and billing solution offered by Advanced Utility Systems, to replace their legacy billing system.
The City's billing system has been developed and maintained by city staff since the 1980s, but it has outlived its usefulness.
As Byron Jefferson, Revenue Administrator at the City explains, "Our current billing system served us well for many years, but CIS Infinity positions us well for future growth. CIS Infinity's ability to interface with other solutions like IVR, works management and GIS will help us to manage our business processes more efficiently going forward."
Patricia Sorbara, President and Chief Executive Officer of Advanced Utility Systems, describes how the company's development strategy affects its clients: "Municipalities and utilities need an ideal solution for both current and future needs. With CIS Infinity, Advanced clients can change billing schemes, handle new circumstances, and apply innovative ideas as they arise, without expensive customization."
CIS Infinity interfaces with a multitude of industry tools, including financial applications, automated meter reading, GIS, IVR, cashiering and work order management applications. It also provides comprehensive reporting tools that help utilities manage their customer service, business processes, and revenue stream.
The City of Westminster, Colorado bills its 30,000 customers for water, sewer, storm water, and concrete replacement. It is a vital, full-service city centrally located between Denver and Boulder, and is home to more than 100,000 residents and 3,000 businesses.
For additional information contact:
Peter Fanous, General Manager
Advanced Utility Systems, a division of N. Harris Computer Corporation
(888) 355-7772 x231
About Advanced and Harris:
Advanced is a wholly-owned subsidiary of Harris Computer Systems that provides
Customer Information and Billing solutions exclusively to utilities and municipalities. Harris is a leading provider of financial
management and Customer Information Systems (CIS) software solutions.
Since 1976, Harris has focused on providing feature-rich and robust
turnkey solutions to all levels of local government as well as public
power and water markets throughout North America. Harris' focus is on
creating long-term relationships with our customers and ensuring that we
meet the changing needs of our customers over time. For further
information on Harris Computer Systems, please visit our website at
http://www.Harriscomputer.com, or call 888-847-7747.
For more information on Advanced and CIS Infinity ® please contact us at www.advancedutility.com/contact.asp
Northern Kentucky Water District:
"Our customers needed a seamless upgrade. We had more confidence in the Advanced strategy than any other vendor's -- their implementation and conversion process were designed to flex for a unique situation like ours."
City of Bellevue:
"Throughout the 10-month conversion and implementation project, Advanced brought excellent people to the table, and we've arrived at the end of the project with all our requirements met."